FAQs

General Questions

1. What is Lowcountry Golf Co? Lowcountry Golf Co is a golf apparel brand based in Charleston, South Carolina. We offer a curated selection of high-quality, stylish, and comfortable golf clothing and accessories for both men and women.

2. Where is Lowcountry Golf Co located? We are based in the beautiful city of Charleston, South Carolina.

Orders and Shipping

3. How do I place an order? You can place an order directly on our website. Simply browse our selection, add items to your cart, and proceed to checkout.

4. What payment methods do you accept? We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal.

5. How much does shipping cost? Shipping costs vary depending on your location and the shipping method you choose. You can view the shipping options and costs during the checkout process.

6. How long will it take to receive my order? Delivery times depend on your location and the shipping method selected. Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number once your order has been shipped.

7. Do you offer international shipping? Currently, we only ship within the United States. We hope to offer international shipping in the near future.

Returns and Exchanges

8. What is your return policy? We accept returns and exchanges within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached.

9. How do I initiate a return or exchange? To initiate a return or exchange, please contact our customer service team at [Insert Contact Email] with your order number and details about the item you wish to return or exchange. We will provide you with further instructions.

10. When will I receive my refund? Once we receive and inspect your return, we will process your refund. It may take 5-7 business days for the refund to appear on your original payment method.

Products

11. How do I find the right size? We provide a size guide on each product page to help you find the perfect fit. If you have any questions about sizing, please contact our customer service team for assistance.

12. Do you offer gift cards? Yes, we offer gift cards in various denominations. You can purchase them directly from our website.

13. How can I stay updated on new arrivals and promotions? Sign up for our newsletter to receive updates on new arrivals, special promotions, and exclusive offers. You can also follow us on social media for the latest news and updates.

Contact Us

14. How can I contact Lowcountry Golf Co? If you have any questions or need assistance, please contact our customer service team at:

Email: hello@lowcountrygolfco.com

We are here to help and will respond to your inquiry as soon as possible.